Last updated: October 20, 2026
This policy explains what information TronRelic collects, why, who receives it, how long we keep it, and what you can ask us to do with it. We have written it from what the site's code actually does.
Who we are
TronRelic (tronrelic.com) is operated by TronRelic, which is responsible for the personal data described here. Contact us about privacy at [email protected].
The short version
- We do not sell your data, and we do not show advertising on the site.
- We advertise TronRelic on Google. If you allow it, a Google Ads tag measures whether a visit from one of those ads led you to follow a link to an energy provider.
- We measure visits with our own first-party analytics. We never store your IP address in our analytics, only a one-way hash of it.
- In the European Economic Area (EEA), the United Kingdom, and Switzerland, our analytics cookie and Google Ads cookies are set only after you agree. Anyone can change their choice at any time from Privacy choices at the bottom of every page.
- An account is optional. If you create one, we store your email address and the sign-in details needed to log you in.
- Blockchain data is public by nature. If you link a wallet or post on the forum, that wallet address is associated with your activity on the site.
Information we collect
When you visit the site
Each page view records:
- the page address, without its query string
- the referring page
- your browser's user agent and language
- the device type
- a country worked out from your IP address on our own server
- your network's autonomous system number (ASN), a number identifying your internet provider's network
- any marketing campaign tags (
utm_parameters) in the link you followed
If you have allowed analytics, we also record a random visitor identifier stored in a cookie (see Cookies), so visits from the same browser can be counted together. If you are signed in, the record also carries your account identifier.
If you have not allowed analytics, no visitor identifier is stored in your browser. We still record the first request of each page load with the details above under a one-off identifier that is never reused, so automated traffic and attacks can be detected, and we add each page you view to a daily total that identifies no one.
We do not store your IP address in our analytics. We store a salted one-way hash of it, and a hash of its network range, so repeat visits and automated traffic can be recognised without keeping the address itself.
When you arrive from one of our Google ads
If you allow advertising measurement, the Google Ads tag runs on the site. Google receives the pages you visit from the ad, an identifier Google sets in a cookie, your IP address and browser details, and a signal when you follow a link to an energy provider. We use this only to see which ads bring visitors. We have turned off ad personalization, and we do not use these visits to show you ads elsewhere. How Google uses this information is described at How Google uses information from sites that use its services.
When you create an account
You can sign in with a code sent to your email address, with a Google or GitHub account, or with a passkey. We store:
- your email address, and whether it is verified
- your display name and profile picture, if your Google or GitHub account provides them
- the identifier your sign-in provider uses for you, and any passkey you register
- your active login sessions, each recording the IP address and browser it was created from
- your preferences, such as which notifications you have turned off
We never store passwords. TronRelic does not offer password sign-in.
When you link a TRON wallet
You prove you control a wallet by signing a message with it. We store the wallet address, which one is your primary wallet, and when it was linked and last used.
Linking a wallet also adds it to our account history service. That service retrieves the wallet's public transaction history and balances from the blockchain through TronGrid and stores them so we can show you your history and portfolio. This history is public blockchain data, but storing it is a consequence of linking the wallet.
When you post on the forum
Forum posts are public. A post shows its content and the wallet address that signed it, and anyone can list all posts made from a given wallet. Your email address and account identifier are not shown. To limit spam we store a hash of your IP address for the duration of the posting limit.
When you upload a file
Uploaded files are stored with the account that uploaded them and the original file name. Uploaded files are publicly accessible at their address.
When you connect an AI client (MCP)
If you are allowed to connect an AI client to TronRelic through the Model Context Protocol (MCP), we store the app you approved, its access tokens, and when it was last used. Each tool call is recorded in an audit log with your account, the app, the request it made, and the IP address it came from.
When you use the Telegram bot
If you message the TronRelic Telegram bot, we store your Telegram user ID, username, first and last name as Telegram provides them, and how many commands you have sent.
When you email us
We keep your email and our reply for as long as needed to deal with your request.
Security and operational logs
Our server logs record errors and security events. Some of those entries, such as a refused request or a change to an administrator's permissions, include an IP address or account identifier.
Cookies
Strictly necessary cookies are always set, because the site cannot work or remember your choices without them. Analytics and advertising cookies are optional.
| Cookie | Type | Purpose | Lifetime |
|---|---|---|---|
better-auth.session_token |
Strictly necessary | Keeps you signed in | 7 days |
| Short-lived sign-in cookies | Strictly necessary | Protect a Google, GitHub, or passkey sign-in while it is in progress | Minutes |
tronrelic_consent |
Strictly necessary | Remembers your privacy choices | 12 months |
tronrelic_tid |
Analytics | Random identifier used to count visits and sessions in our analytics | 1 year |
tronrelic_ref |
Analytics | Referral code from a link you followed, so a later sign-up can be credited to the referrer | 90 days |
_original_ref |
Analytics | The site that linked you here, kept briefly while you are redirected | 5 minutes |
_gcl_au, _gcl_aw |
Advertising (set by Google) | Let Google Ads tell when a visit from one of our ads leads to a provider link being followed | 90 days |
If you have allowed analytics, your browser's session storage also holds the address of the previous page you viewed, so a page view can record where you came from within the site. It is cleared when you close the tab.
Your cookie choices
If you are in the EEA, the United Kingdom, or Switzerland, or we cannot tell where you are, we ask before setting any analytics or advertising cookie, and nothing optional is set until you answer. "Reject all" is always as easy as "Accept all". Elsewhere, analytics and advertising measurement are on unless you turn them off.
You can change your choice at any time from Privacy choices at the bottom of every page. If you withdraw consent, the cookies it covered are deleted. Your choice is kept for 12 months, after which we ask again, and we also ask again if this policy changes in a way you should agree to afresh.
How we use information
We use it to run the site and keep you signed in, to measure and improve which pages are used, to see which of our ads bring visitors, to detect abuse, spam, and attacks, to credit referrals, to show you your own wallet history and portfolio, and to answer you when you contact us.
Where EU or UK data protection law applies, our legal bases are:
- performing our agreement with you, for your account and the features you use
- our legitimate interests, for security, abuse prevention, and the anonymous daily page-view totals
- your consent, for analytics cookies and Google Ads measurement
Who receives information
We do not sell or rent personal data. These services process it on our behalf, or receive it because you choose to use them:
| Service | What they receive | Why |
|---|---|---|
| Cloudflare | Every request to the site, including your IP address | Network delivery, caching, and protection against attacks and bots |
| DigitalOcean | All data we store | Hosting our servers |
| Resend | Your email address and sign-in code | Sending sign-in emails |
| Google, GitHub | The sign-in request you start | Signing you in, if you choose that method |
| Google (Google Ads) | If you allow advertising measurement: the pages you visit from our ads, Google's cookie identifier, your IP address and browser details, and when you follow a link to an energy provider | Measuring which of our ads bring visitors. Google also uses this information under its own privacy policy |
| TronGrid | Linked wallet addresses | Retrieving public blockchain history for your wallets |
| Telegram | Your messages to our bot | Running the bot, if you use it |
We may also disclose information if the law requires it, or to protect the site and its users from fraud or abuse.
Where data is stored
Our servers are in Singapore. Our service providers may process data in the United States and other countries. Where EU or UK law applies to a transfer, we rely on the safeguards those providers offer, such as standard contractual clauses.
How long we keep it
| Data | Kept for |
|---|---|
| Page-view analytics | 18 months |
| Anonymous daily page-view totals | Kept as totals; they identify no one |
| Your privacy choices | 12 months, in your browser |
| Google Ads cookies | 90 days, in your browser; Google keeps what it receives under its own policy |
| Server logs | 30 days |
| AI tool-call audit records | 90 days |
| In-site notification records | 90 days |
| Login sessions | 7 days from last use |
| Email sign-in codes | 5 minutes |
| Account, preferences, linked wallets, and forum posts | Until you ask us to delete them |
| Stored wallet history | Until you ask us to delete it |
Your rights
Depending on where you live, you may have the right to see the data we hold about you, to have it corrected or deleted, to receive a copy, to object to or restrict how we use it, and to withdraw consent.
You can withdraw consent to analytics or advertising cookies at any time from Privacy choices at the bottom of every page. You can unlink a wallet from your account settings at any time. For anything else, including deleting your account, email [email protected] from the address on your account. We may need to confirm it is you before acting. You can also complain to your local data protection authority.
Data written to the TRON blockchain, such as your wallet's transactions, is public and permanent. We cannot change or delete it.
Children
TronRelic is not intended for anyone under 16, and we do not knowingly collect data from children. If you believe a child has created an account, contact us and we will delete it.
Security
The site is served only over HTTPS. We never ask for, and never store, your private key or seed phrase. No system is perfectly secure. If you find a vulnerability, please report it as described in our security.txt.
Changes
We will update this page when what we collect or how we use it changes. The date at the top shows the latest version.
Contact
[email protected]. See also our Terms of Use and Disclosures.